Thank you for choosing mercooutdoor.com to purchase our products. Below are the terms and policies regarding shipping, please read carefully before purchasing.

  1. Shipping Processing Time
    Once you complete the order and payment is confirmed, we will process your order within 1-3 business days. Please note that business days refer to Monday to Friday (excluding holidays).
    Processing time may be extended during holidays or promotions.
  2. Shipping Methods
    We offer a variety of shipping methods, including standard express and expedited express. You can choose the shipping option that suits you at checkout.
    We will choose a reliable shipping company to ensure that your package is delivered safely and on time.
  3. Shipping Costs
    Shipping costs will be automatically calculated at checkout based on the shipping method you choose and the total amount of the order.
  4. Shipping Areas
    We currently only ship domestically, including all states within the United States. International orders are temporarily unavailable.
    We will try our best to ensure that all areas can be delivered, but some remote areas may be restricted.
  5. Order Tracking
    Once your order is shipped, you will receive a confirmation email with a tracking number and a link to the shipping company so that you can check the status of your package in real time.
  6. Damage and Loss
    If your package is damaged or lost during transportation, please contact us as soon as possible. We will assist you in making a claim and resolving the issue.

Thank you for your support of mercooutdoor.com and wish you a happy shopping!